Building Trust: A Superpower During Changing Times

Building Trust: A Superpower During Changing Times (Virtual)

Laurel Westmoreland


  • July 28, 2021
    8:30 am - 12:30 pm EST

Developing a positive approach to both expected and unexpected change is an essential skill in today’s workplace. The need to adjust and alter plans and expectations is now a normal part of life. What remains constant in today’s ever-changing environment is the need for strong relationships built on trust and respect to make the process Read More

Excellence in Financial Management Series

Excellence in Nonprofit Financial Management Series (Virtual)

Laurel Westmoreland


  • Mastering the Basics of Nonprofit Financial Management
    August 13, 2021
    8:30 am - 11:30 am EST
  • Telling Your Nonprofit Financial Story
    August 27, 2021
    8:30 am - 11:30 am EST

Not only are nonprofit leaders tasked with consistently balancing financial resources with mission priorities, they must also communicate about their organization’s social and financial performance in a way that will inspire confidence and attract support. However, with limited accounting staff and multiple sources of financial information to manage, nonprofits often struggle to tell a clear, Read More

A Relationship-Centered Approach to Customer Service

A Better Approach to Relationship-Building: Mission-Driven Customer Service (Virtual)

Laurel Westmoreland


  • August 26, 2021
    8:30 am - 12:30 pm EST

Good customer service is the life-blood of your organization. How staff handles internal and external stakeholders directly impacts your nonprofit’s ability to reach goals and achieve organizational success. The key is balancing customer needs with company and departmental expectations while building trusting relationships. In this four-hour interactive seminar, you’ll build the necessary skills to enhance Read More

Overcoming Unconscious Bias in the Workplace

Overcoming Unconscious Bias (Virtual)

Laurel Westmoreland


  • September 28, 2021
    8:30 am - 12:30 pm EST

What is unconscious bias, and how does it affect your interactions and decisions? Research suggests that diverse teams may be more productive but are often less connected. Why? The attitudes and biases we carry that we’re not even aware of can dictate our perceptions of ourselves and others. This influences our behavior, both at work Read More

Nonprofit Board Governance Rock Star Certificate Series

Nonprofit Board Governance Rock Star Certificate Series (Virtual)

Laurel Westmoreland


  • How to be a Board Rock Star
    October 27, 2021
    5:30 pm - 8:30 pm EST
  • Essentials for a Rock Star Board Meeting
    November 3, 2021
    5:30 pm - 8:30 pm EST

The Nonprofit Leadership Center’s Board Governance Rock Star Certificate series is a six-hour program over two evenings that covers the fundamental nonprofit governance concepts every nonprofit leader should understand and practice. If you want to serve a chosen organization with passion and impact, this is the certificate for you. During these engaging and interactive sessions, Read More

Dare to Lead: Becoming More Courageous & Authentic

Dare to Lead™: Becoming More Courageous and Authentic (Virtual)

Laurel Westmoreland


  • December 8, 2021
    8:30 am - 12:30 pm EST

Fans of Dr. Brené Brown — renowned author, researcher, speaker and podcaster — will enjoy this interactive, deep dive into Dare to Lead™, guided by local connection expert Liz Wooten-Reschke, MPA CDTLF CGT. The changes required by nonprofits will only happen if community leaders are committed to courage and managers are willing to lead by Read More

Navigating Change with a Growth Mindset

Navigating Change with a Growth Mindset

Laurel Westmoreland


  • December 14, 2021
    8:30 am - 12:30 pm EST

There are two mindsets that impact our ability to learn, grow and achieve our goals: GROWTH MINDSET: This is the belief that we are in control of our skills and have the capacity to grow and develop them. Leaders with a growth mindset believe skills are built. FIXED MINDSET: This is the belief that our Read More