Change Management 201: The People Part of Change —Supporting Leaders and Staff to Expertly Navigate Change

Laurel Westmoreland

  • July 30, 2019
    8:30 am - 12:30 pm EST

July 30, 2019 | 8:30a-12:30p

$288.00  Only $69.00 (when logged in) thanks to the support of our partners and funders

When we introduce change in an organization, we ask people to not only do different things but often to think and act in novel ways. To be successful, the people involved in change — from those leading it to those being asked to adopt it — often need support to build the new skills and perspectives demanded by the change.

In this course, the second in a three-part series on change management, we will delve into the people part of change. Drawing from practical experience and the last research in the field of change, we’ll explore perspectives on change resistance, the core competencies of effective change leadership, and how to proactively integrate “people supports” into your change approach.

On completion of this half-day course, participants will understand:

  • The concept of individual change readiness (vs. resistance) and how strong change management practices can support individual readiness for change.
  • How leaders at a variety of levels impact the change process and the critical change competencies that all leaders should aim to build.
  • How to effectively use participation, training, and coaching to develop change capacity at all levels.

Who should attend:  Professionals at all levels can benefit from this course.  Those who may play a role in leading or initiating a change (executive directors, department heads, team leads) or executing a change (HR professionals, communications staff, project managers, program staff) may find this course particularly useful.

Participation in Change Management 101 is beneficial, but not required to participate in subsequent  courses in the series.

Wendy Hirsch is passionate about helping people master the art and science of change. She brings over twenty-years’ experience in leading change, in nonprofit, for-profit and government sectors, to her work as an independent change consultant and coach. She is the author of The Implementer’s Starter Kit: How to Plan and Execute Organizational Change Like a Master, even if You Aren’t One Yet, and regularly writes about the latest research in the field of change for

And don’t miss the other sessions in this series: Change Management 101: The Fundamentals of Successful Change Management and Change Management 301: Communicating and Measuring Organizational Change ­­­­—Practices for Change Success.


CFRE Continuing Education Points
Full participation in this program is applicable for 4.0 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.

If you need special accommodations to participate in any of our classes or events, please contact us at 813-287-8779.

Multiple Registrant Discount
Receive 10% off each registration after the first (cannot be combined with any other discounts).

NLC/Children’s Board of Hillsborough County No-Show Policy – effective July 1, 2018
The Children’s Board of Hillsborough County (CBHC) has asked NLC to reframe our no-show policy for their providers.

Effective July 1, 2018 CBHC-funded organizations using codes to claim CBHC-funded seats at NLC trainings or events will be responsible for payment of registration and processing fees in the event of a no-show. Please read the full no-show policy here.

Visit the Registration & Payment Policies page for answers to many questions regarding payment, attendance, substitutions, and cancellation and refunds.

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Venue Phone: 813-287-8779 or

Venue Website:

1408 N Westshore Boulevard, Suite 140, Tampa, Florida, 33607, United States


Towers at Westshore is at the corner of W Laurel Street and N Westshore Boulevard.