Dealing Effectively with Conflict and Stress (Virtual)

Laurel Westmoreland

  • June 17, 2020
    8:30 am - 12:30 pm EST

*In response to COVID-19, this class has been rescheduled as a virtual training via Zoom.  Registrants will receive an email with login instructions before class. If you’re already registered but cannot attend virtually, please email us at*

**Please note that registration will close at 11:55 pm on June 14, 2020.**


Virtual-June 17, 2020 | 8:30 a.m.-12:30 p.m.  
Only $69 (when logged in) thanks to the support of our partners and funders

From unexpected surprises and small disagreements to potentially explosive situations, conflict and stress are a natural part of our lives. Understanding what your stress triggers are will help you better prepare for unforeseen circumstances that inevitably complicate your day and decrease productivity, morale and mission impact. Losing your temper, overreacting and experiencing high levels of stress can get in the way of positive relationships — and profoundly affect your well-being.

In this workshop, you will:

  • Learn how to stay cool and calm under pressure in any situation
  • Understand the necessary steps to minimize daily stressors to make your team more successful and productive (and your life more fulfilling and enjoyable)
  • Take back control by learning a proven strategy that will help you be upfront and honest in dealing with conflict, managing emotions and working through disagreements

With more than 25 years of management and training experience, consultant Margarita Sarmiento shares real-life experience and strategies for handling work interruptions in ways that decrease work stress while maximizing productivity.

CFRE Continuing Education Points
Full participation in this program is applicable for 4.0 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.

If you need special accommodations to participate in any of our classes or events, please contact us at 813-287-8779.

Multiple Registrant Discount
Receive 10% off each registration after the first (cannot be combined with any other discounts).

NLC/Children’s Board of Hillsborough County (CBHC) No-Show Policy – effective July 1, 2018
Effective July 1, 2018, if you use a CBHC code to register for an NLC event, you will be responsible for paying the registration and processing fees if you do not show up for the class. Please read the full no-show policy here.

Visit the Registration & Payment Policies page for answers to many questions regarding payment, attendance, substitutions, cancellation and refunds.

There may be photographing of the training for use in our marketing materials. If you do not wish to be captured on film, please alert staff when you check in for class. 

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United States


Zoom details will be provided to registrants about one week prior to the training date.