- June 7, 2019
8:30 am - 12:30 pm EST
June 7, 2019 | 8:30a -12:30p
$288.00 Only $69.00 (when logged in) thanks to the support of our partners and funders
Conflict is a regular part of a manager’s work life. For that matter, it is a part of life, in general.
So understanding how to respond to conflict is an important skill for anyone in leadership.
In session two of this Team series we will examine some of the common causes of conflict. And we’ll develop a working knowledge of ways to respond to conflict in a way that provides positive outcomes and improvements.
In this class you will:
- Review some basic rules for good communication
- Discuss tool for keeping communication positive
- Examine 2 options for responding to conflict
Trainer Mark McCatty has nearly 20 years proven management experience in manufacturing and production environments. And as a consultant, Mark has helped numerous organizations in Higher Education and Public and Private Sector enterprises create high-involvement, participative work environments. His focus in on assisting organizations to develop strong leadership and teaming practices and behaviors that contribute to a collaborative and results-focused environment.
CFRE Continuing Education Points
Full participation in this program is applicable for 4.0 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
If you need special accommodations to participate in any of our classes or events, please contact us at 813-287-8779.
Multiple Registrant Discount
Receive 10% off each registration after the first (cannot be combined with any other discounts).
NLC/Children’s Board of Hillsborough County No-Show Policy – effective July 1, 2018
The Children’s Board of Hillsborough County (CBHC) has asked NLC to reframe our no-show policy for their providers.
Effective July 1, 2018 CBHC-funded organizations using codes to claim CBHC-funded seats at NLC trainings or events will be responsible for payment of registration and processing fees in the event of a no-show. Please read the full no-show policy here.
Visit the Registration & Payment Policies page for answers to many questions regarding payment, attendance, substitutions, and cancellation and refunds.