FAQs

Do You
Have Questions?

We have answers.

Answers to Frequently Asked Questions about NLC

How do I contact the Nonprofit Leadership Center?

Call us at 813-287-8779, or email us at info@nlctb.org. Our office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m.

How do I make an appointment to visit the Nonprofit Leadership Center?
Please call our office at 813-287-8779 to make an appointment with a member of our staff. This will ensure that someone will be able to assist you when you arrive.

How does Nonprofit Leadership Center define the Tampa Bay area?
When referring to the Tampa Bay area, we include the following counties:

  • Hernando County
  • Hillsborough County
  • Pasco County
  • Pinellas County
  • Polk County

We welcome organizations from any area to join us for our programs.

What is an MSO?
An MSO is a Management Support Organization whose primary goal is to teach nonprofit board members, staff and volunteers the knowledge and skills needed to operate their organizations according to best practices. MSOs teach all aspects of nonprofit operations, such as board governance, financial management, executive management and fund development.

What is capacity building?
Capacity building is the process of developing and strengthening the skills, instincts, abilities, processes and resources that organizations and communities need to survive, adapt and thrive in our ever-changing world. Capacity building refers to an array of actions and activities that organizations undertake to strengthen their ability to operate effectively over the long-term.

What services does the Nonprofit Leadership Center offer?

NLC offers:

Where can I find your Form 990 tax return?
To view our latest Form 990, visit the 990s, Financials & Policies page.

Where can I find the latest annual report for Nonprofit Leadership Center?
To view our Annual Report, visit the 990s, Financials & Policies page.

Who serves on the NLC board of directors?
See a complete list of our current board members and learn more about why they support our work here.

Who works at the Nonprofit Leadership Center?
Learn more about our staff on our Meet Our Staff page.

Who funds the Nonprofit Leadership Center?
We are incredibly grateful to the generosity of our funders who help make our work possible. You can see our current funders here.

How can I support the Nonprofit Leadership Center?
Thank you for asking! There are many ways to help strengthen and support our nonprofit community. Here are the ways you can support us.

Why should I create a FREE profile on your website?
Taking two minutes to create your FREE profile on our web site allows you to:

• Register for NLC classes and conferences

• Take advantage of discounted registration fees (when available, some restrictions apply)

• Track your event registrations for certificates and reporting

• Create job postings on our Nonprofit Job Board

• Post FREE poard positions on our Nonprofit Board Finder

If you have questions, contact us at 813-287-8779 or info@nlctb.org.

How do I register for a class?
Visit our Training Calendar to view our current schedule. When you see a class you’re interested in, click on the title to review the class details and registration page. Click “register” on the class details page, and complete the required information. If you need assistance during the registration process, please call our office at 813-287-8779.

Who can I call for help with the registration process?
Anyone in the office will be happy to help you. Call our office at 813-287-8779, Monday through Friday from 8:30 a.m. to 4:30 p.m. Or send us an email.

Why must I answer so many questions about my organization when I register for training?
The questions asked during registration help us better understand the types of organizations that we’re serving and develop relevant programs. The information is also used for funding reporting purposes. If you are uncomfortable providing the information requested, please select N/A.

What if I cannot attend a class I signed up for using a CBHC code?
The Children’s Board of Hillsborough County (CBHC) has asked NLC to reframe our no-show policy for their providers.

Effective July 1, 2019, CBHC-funded organizations using codes to claim CBHC-funded seats at NLC trainings or events will be responsible for payment of registration and processing fees in the event of a no-show.

For agencies currently funded by the Children’s Board of Hillsborough County (CBHC) and for individuals attending an NLC training using a promo code to reserve a CBHC-funded seat, you must notify Lorraine Faithful at 813-287-8779 or info@nlctb.org a minimum of three business days prior to the training date if you are unable to attend the training.

You have two options:

  • You may name a substitute to use the seat (we require that substitute’s full name, title and email address).
  • You may cancel your registration.

Failure to show and/or failure to provide at least three days notice to NLC will result in your agency receiving an invoice for the full class registration fee in addition to a $25 processing fee. This invoice will be payable 30 days after receipt.

How can I learn more about training programs?
You can view our current schedule hereSign up for our email list to receive weekly updates on classes. You can also call our office at 813-287-8779, Monday through Friday from 8:30 a.m. to 4:30 p.m. Or send us an email.

Do I have to be employed by a nonprofit organization to attend NLC events?
No. We welcome anyone interesting in learning more about any of our topics.

Can I attend a training program without pre-registering?
Pre-registration is encouraged to ensure you have a seat and materials. Space permitting, we do allow you to register on-site on the day of the training.

What if I need special assistance?
If you need special assistance to participate in any of our classes or events, please contact us at 813-287-8779.

Is there a discount when multiple people from my organization register for one training at the same time?
Most programs have a 10% discount for multiple registrants from one organization when registered at the same time. See the specific program page to determine if the discount applies to that program.

What happens if my check bounces?
NLC subscribes to ReSubmitIt, which means you agree to authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check if it is dishonored or returned for any reason, plus pay any applicable fees as permitted by state law.

What is the fee if I cancel?
There is a $25 administrative fee if you cancel your registration that covers processing costs related to your registration.

What sources of scholarship funds may be available for training programs?
Please see each individual event listing for information on how to apply for a scholarship if they are available. Allegany Franciscan Ministries may have funds available through their capacity building scholarships. Apply online at http://www.afmfl.org.

How can I learn about becoming a trainer?
Our trainers are experienced professionals who often volunteer their time to teach programs on our behalf. They develop the curriculum and materials, and we facilitate the program and develop the marketing materials. We ask that potential trainers propose a program idea that we’re currently not offering. If it’s something we feel would benefit our participants, we would then schedule a trainer audition where you would be asked to present a 15 minute preview of your class. This audition is used to ensure the quality of our trainers that our participants expect. Following your adution, Team NLC will discuss ideas and proceed if both parties feel it would be a mutually beneficial relationship.

Please contact our office at 813-287-8779 or info@nlctb.org with questions or more information.

How can I post a nonprofit job to NLC’s Job Board?
You may post an open position to our Job Board for a period of 30 days for a $50 fee. The posting may be renewed for an additional 30 days for $35. There is no limit to the number of times a nonprofit job posting may be renewed.

You must have a free account on our site to post nonprofit job openings. If you do not already have a free account, please click here to create one. A free account will allow you to track and edit your nonprofit job postings, track NLC classes and conferences attended, and allow faster registration for programs. If you have any problems accessing or creating your account, please call us at 813-287-8779.

Please note: NLC reserves the right to remove job postings. Each nonprofit job listing will only be posted for 30 days, after which you will have the option to renew the posting or to allow the posting to expire.