Beware the “Culture of Nice”

Guest Post by Kathy McDonald, NLC trainer News, Stories

It was important to Melissa* that she create an inclusive culture where all voices were heard. Yet, as a chronic conflict avoider, she was unwittingly building a “culture of nice,” where getting along was valued over getting things done. (*Names have been changed to protect identities.) Neither extreme is helpful.  But Melissa failed to see how her culture of nice …