Beware the “Culture of Nice”

Guest Post by Kathy McDonald, NLC trainer News, Stories

It was important to Melissa* that she create an inclusive culture where all voices were heard. Yet, as a chronic conflict avoider, she was unwittingly building a “culture of nice,” where getting along was valued over getting things done. (*Names have been changed to protect identities.) Neither extreme is helpful.  But Melissa failed to see how her culture of nice …

Setting Expectations through An Out of Office Message

Ashley Pero News, Stories

Repost from 2011 — timely given the upcoming holidays! Are you getting ready for some time out of the office? It is important not to forget to set your out of office email and voicemail messages. You can easily set a task reminder for the day of your departure to pop up in Outlook. And, if you do forget it …

New Manager Mis-Steps

Guest post by Kathy McDonald News, Stories

Robert* was making Janice* crazy.  He hired her for her research skills but then delegated only menial tasks, and kept her out of the loop on the most strategic projects.  He invited her to join him for a conference presentation, but then expected her to watch him present rather than present with him.  Robert kept promising a pipeline of interesting …

Be Prepared: Scary Realities ALL Nonprofits Must Confront

Jen Dodd, Director of Education & Communications News, Stories

I’m just going to start right off with: This is not a warm-fuzzy post. Or one of the lighthearted posts that I love to contribute to this blog. But it could be one of the most important posts–because it is without a doubt a helpful resource for any and all nonprofit leaders. Because our job, our calling here at NLC …