A 501 (c)(3) non-profit, faith-based organization, Resurrection House serves as a day resource center to the homeless of Sarasota County.  The Office Manager plays an important role in creating a professional, well-run organization that responds promptly to the needs of our clients, staff, volunteers, donors, the Executive Director and the Board.

Position Summary: The Office Manager reports directly to the Executive Director to perform administrative, financial, development, communication, and technical support duties for the organization. This position plays an important role in creating a professional, well-run organization that responds promptly to the needs of our clients, staff, volunteers, donors, the Executive Director and the Board.  As the organization’s bookkeeper, this position manages all financial transactions including donations, billing, invoices, and payroll while maintaining appropriate documentation and files.      The Office Manager also works with the outside accountant and board Treasurer on our financials and serves as the main contact for the annual audit. This position is the key contact for any IT and computer technology, equipment and trouble shooting. Additionally, this position oversees compliance matters such as insurance policies and plans, records retention, and reporting requirements. Finally, this position also creates and coordinates the distribution of a newsletter to over 30,000 recipients three times a year and supports the submission of grants to local foundations.

Position Responsibilities:

·       Oversee and support all administrative duties in the office and ensure that the office is operating smoothly.

·       Develop office policies and procedures, and ensure they are implemented appropriately.

·       Identify opportunities for process and office management improvements, and design and implement new processes.

·       Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports.

·       Manage office budget, both for general operating expenses and for “discretionary” expenses related to client needs.

·       Through Quick Books, maintain billing system, generate invoices, account statements, perform account reconciliations, maintain accounts receivable files and records, maintain accounts payable files and records, producing monthly financial and management reports.

·       Work closely with the outside accountant and Treasurer on all audit, tax reporting and financial compliance related matters.

·       Completes several annual reports to meet compliance and reporting requirements, i.e., SunBiz, operating licenses, agricultural, health, food, etc.

·       Manage all insurance programs and plans including liability, property, D&O, volunteer coverage, Workers Compensation, etc, including any reporting requirements.

·       Support the development area through writing grants to local foundations, and then monitoring compliance and reporting for approved grants.

·       Coordinate direct mail appeals as needed, including downloading donor lists from the database.

·       Supports the Executive Director an the Board by preparing board and committee meeting information.

·       Serves as the key contact for all IT related equipment and troubleshooting, maintaining contracts and vendors to help resolve problems.

·       Process payroll and stay abreast of employee time off, payroll documents, and other various employee policies and needs.

·       Assisting with HR related functions as required.

·       Coordinate the content, production, and distribution of the organization’s newsletter three times annually.

·       Perform other duties as assigned.

Qualifications:

•                     Passion for our mission and vision

•                     Demonstrates empathy and compassion for our clients and seeks to foster relationships that reflect kindness and patience.

•                     Minimum high school degree required, or office management education/certifications.

•                     5-7 years of work experience in an administrative/office management role with financial responsibilities.

•                     Must have exceptional attention to detail.

•                     Strong organizational and time management skills, and ability to prioritize.

•                     Strong written and verbal communication skills

•                     Team player.

•                     Strong problem-solving skills and analytical abilities

•                     Must be proficient with Microsoft Office and Quick Books.

•                     Working knowledge of databases.