Measuring Your Nonprofit’s Effectiveness: Understanding TCC Group’s Core Capacity Assessment Tool (CCAT®)

White woman with brown hair wearing a black jacket sitting at her computer taking a survey
Charlie Imbergamo

What if you could measure how effective your nonprofit organization’s leadership, adaptability, management, technical capacity, and organizational culture are in less than 45 minutes? Using TCC Group’s Core Capacity Assessment Tool (CCAT®), you can. The CCAT is an online, survey-based capacity assessment tool that collects information from organizational decision-makers to analyze your nonprofit and provide recommendations for ongoing improvement.

The CCAT tool represents decades of experience and research in capacity building — a nonprofit’s ability to deliver its mission now and in the future. It consists of 146 questions and takes 30 to 45 minutes for senior leaders and board members to complete. The CCAT assessment culminates with a final report that provides nonprofits with an analysis of strengths and challenges in nearly 40 categories, along with tangible recommendations to increase organizational effectiveness and long-term success.

Nonprofits can benchmark their CCAT scores alongside peer organizations, drawing on data from more than 5,000 participating organizations.

How to Implement the Core Capacity Assessment Tool at Your Organization

Effective organizations must consistently answer two questions:

    1. How well does our organization understand our current priorities?

    2. What must we do to continue setting goals, planning effectively, and implementing strategies to advance our mission priorities?

Answering these questions and creating plans to address them is made much clearer by conducting a CCAT assessment. The Nonprofit Leadership Center works with nonprofits to facilitate the CCAT assessment and develop organizational action plans to address findings.

The process consists of four steps:

Step 1: Orientation

Our NLC facilitator meets with key senior leaders, including board members, to discuss the CCAT process and its benefits.

Step 2: Online Survey

Key senior leaders and board members receive the CCAT online survey. It should take about 30 to 45 minutes to complete.

Step 3: Initial Analysis

Our NLC facilitator assesses the initial results and meets with your organizational point person to discuss key findings. Together, we prepare for a findings presentation and discussion with your nonprofit’s leadership team.

Step 4: Interpretation

Together with all senior leaders and board members, we meet to review and interpret your organization’s results and help you prioritize goals and next steps based on the recommendations.

As a leader who has used CCAT as an organizational tool and facilitates the assessment process, I can attest to the transformative nature of engaging in this work. Nonprofit leadership is about seeing and acting. The CCAT tool supports those efforts, unites stakeholders around core principles and serves as a useful assessment tool for collaboration and action.

Start Your CCAT Assessment

Contact us to learn more about the CCAT and how to implement the process at your nonprofit. Complete the form below to schedule a conversation and get started.

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Charlie Imbergamo

MA, CFRE

Charlie Imbergamo is a lifelong learner and seasoned leader with a more than three-decade career in the nonprofit sector, demonstrating a passion for education, pastoral ministry, and community service. Currently serving as the CEO of the Nonprofit Leadership Center since July 2023, Charlie initially joined the organization as the Director of Strategic Programs in September 2019. His extensive experience includes executive leadership roles in New York, New Jersey, Texas, and Florida, where he served on various boards of directors.

Photo of Charlie Imbergamo from the waist up a white male wearing a navy blue suit jacket and green tie with grey hair and a beard

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