The Certificate in Volunteer Management, consisting of three half-days of interactive and practical training in the best practices relevant to today’s volunteer manager, prepares today’s volunteer managers to more effectively recruit, retain and recognize volunteers. In this certificate program, NLC trainer Sara Leonard, MBA, CFRE, will lead you through interactive exercises to gain knowledge and skills to use immediately when you get back to your organization.

Session Descriptions

MODULE DESCRIPTIONS

Understanding Volunteering
Learn the foundation of volunteer management, including current trends in volunteerism, the elements of a successful volunteer program and volunteer motivations.

Planning Your Volunteer Program
Review the steps required to effectively plan a volunteer program, including conducting needs assessments, your volunteer program budget and appropriate roles for your program volunteers.

Recruiting and Placing Volunteers
Learn effective steps for volunteer recruitment and placement and plan how to improve these processes. You’ll also learn about local and national resources that can connect you to prospective volunteers for your agency.

Orienting and Training Volunteers
Learn how to train volunteers to perform effectively and enjoyably, increase your comfort level in planning volunteer trainings and develop plans for improving your volunteer training.

Supervising Volunteers
Volunteer supervision can be as time-intensive as staff supervision. This module will help you increase your ability to design and use volunteer supervision strategies and design next steps for improved management.

Evaluating Your Volunteer Program
The last module addresses the evaluation of your current or growing program. You should be able to increase your ability to plan, evaluate and develop steps for a continual evaluation process.