The Certificate in Volunteer Management, consisting of three half-days of interactive and practical training in the best practices relevant to today’s volunteer manager, prepares today’s volunteer managers to more effectively recruit, retain and recognize volunteers. In this certificate program, NLC trainer Sara Leonard, MBA, CFRE, will lead you through interactive exercises to gain knowledge and skills to use immediately when you get back to your organization.
Learn the foundation of volunteer management, including current trends in volunteerism, the elements of a successful volunteer program and volunteer motivations.
Planning Your Volunteer Program
Review the steps required to effectively plan a volunteer program, including conducting needs assessments, your volunteer program budget and appropriate roles for your program volunteers.
Recruiting and Placing Volunteers
Learn effective steps for volunteer recruitment and placement and plan how to improve these processes. You’ll also learn about local and national resources that can connect you to prospective volunteers for your agency.
Orienting and Training Volunteers
Learn how to train volunteers to perform effectively and enjoyably, increase your comfort level in planning volunteer trainings and develop plans for improving your volunteer training.
Volunteer supervision can be as time intensive as staff supervision. This module will help you increase your ability to design and use volunteer supervision strategies, and design next steps for improved management.
Evaluating Your Volunteer Program
The last module addresses the evaluation of your current or growing program. You should be able to increase your ability to plan, evaluate and develop steps for a continual evaluation process.
Participants must attend all 3 sessions, complete assignments and pass section quizzes to receive the Certificate in Volunteer Management. You must attend session 1 in order to continue to subsequent sessions! Missing sessions 2 or 3 will delay the ability to complete the program as missed sessions must be made up at a future time. Certificates are awarded by the Florida Association for Volunteer Resource Management (FAVRM).
The Certificate in Volunteer Management is best suited for any nonprofit leader who is responsible for managing or engaging volunteers and will have regular interaction with volunteers.
“The Certificate in Volunteer Management has been extremely informative and helpful. It far exceeded my expectations. I now feel like I have effective tools to improve my organization’s volunteer program. I would definitely recommend this certificate!” Yesenia, nonprofit development director
“The Certificate in Volunteer Management far exceeded my expectations. The course provided a depth of volunteer management content as well as valuable input and collaboration from other attendees. The training was inspiring, and I look forward to implementing what I learned to improve the lives of the children we serve.” Marcella, nonprofit volunteer coordinator
1408 N. Westshore Blvd
Tampa, FL 33607
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