Management 301: Hiring, Managing, and Succession Planning

Laurel Westmoreland

  • August 14, 2019
    8:30 am - 12:30 pm EST

August 14, 2019 | 8:30a-12:30p

$288.00  Only $69.00 (when logged in) thanks to the support of our partners and funders

Gallup’s research on employee engagement finds that 70% of employee disengagement is due to the manager.  It’s exciting moving into your first management role, but it requires learning and developing new skills that aren’t always clear.  In this 3-part series, you will learn the skills needed to make the transition successfully so that you bring out the best in your team members.

This training is ideal for those that are new to managing and those that would like to deepen their skills in effectively managing others.

In this 4-hour workshop you will learn:

  • Beware the culture of “nice”:   Many leaders want to take a positive approach to managing their team members, but some lean so heavily on a “culture of nice” that it creates unintended consequences that can negatively impact team morale.  We’ll explore how to set the right balance to give team members the clear direction they crave.
  • 5 levels of listening:  Not all listening is created equal, and not all situations require the same level of listening.  Learn to listen for what’s not being said and when to hold off going into problem-solving mode.
  • Beyond an open door policy:  As a leader, you are never going to hear everything going on with your team.  We’ll explore how to build approachability, so that your team members feel safe when they need to bring you bad news.
  • Offboarding:  It doesn’t have to be a mad scramble when team members leave.  Build a plan for these inevitable transitions. Also learn how to use a departure to reinvigorate the team by reconfiguring responsibilities leveraging current strengths and giving team members new ways to grow.

Don’t miss out on the entire series, including: Management 101: Moving from Doer to Leader and Management 201: Productivity Hacks & Team Recognition Strategies

Kathy McDonald is the assistant director for network partnerships for the Florida College Access Network.  Kathy has helped individuals, leaders and teams find and leverage their strengths for the last 18 years. She is an experience workshop leader and speaker, developing adult professional development programs for numerous organizations including Accenture, PwC, the City of Chicago, and the Hillsborough Education Foundation.

She is co-author of CREATING YOUR LIFE COLLAGE: STRATEGIES FOR SOLVING THE WORK/LIFE DILEMMA (Three Rivers Press).  Kathy holds an MBA from Northwestern University and is a certified leadership coach from the Institute for Professional Excellence in Coaching.  Happily married for 25 years, Kathy is the proud mother of two teenagers and currently 3 dogs (small, medium and large) and is an avid gardener, though she admits gardening in Florida is a contact sport.

Kathy’s training approach is to ensure participants walk away with actionable tools and resources while creating a space that encourages learning and growing together.


CFRE Continuing Education Points
Full participation in this program is applicable for 4.0 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.

If you need special accommodations to participate in any of our classes or events, please contact us at 813-287-8779.

Multiple Registrant Discount
Receive 10% off each registration after the first (cannot be combined with any other discounts).

NLC/Children’s Board of Hillsborough County No-Show Policy – effective July 1, 2018
The Children’s Board of Hillsborough County (CBHC) has asked NLC to reframe our no-show policy for their providers.

Effective July 1, 2018 CBHC-funded organizations using codes to claim CBHC-funded seats at NLC trainings or events will be responsible for payment of registration and processing fees in the event of a no-show. Please read the full no-show policy here.

Visit the Registration & Payment Policies page for answers to many questions regarding payment, attendance, substitutions, and cancellation and refunds.

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Venue Phone: 813-287-8779 or

Venue Website:

1408 N Westshore Boulevard, Suite 140, Tampa, Florida, 33607, United States


Towers at Westshore is at the corner of W Laurel Street and N Westshore Boulevard.