Nonprofit Board Governance Rock Star Certificate Series

Nonprofit Management Series (In-person)

Carina Kleter

  • Moving From Doer to Leader
    February 21, 2023
    8:30 am - 12:30 pm EST
  • Productivity Hacks & Team Recognition Strategies
    March 21, 2023
    8:30 am - 12:30 pm EST
  • Managing Teams & Succession Planning
    April 18, 2023
    8:30 am - 12:30 pm EST

Gallup’s research on employee engagement finds that 70% of employee disengagement is due to the manager. It’s exciting moving into your first management role, but it requires learning and developing new skills that aren’t always clear. In this series, you will learn the skills needed to make the transition successfully so that you bring out the best in your team members.

Who should attend?

This training series is ideal for those who are new to managing others or managers who would like to deepen their skills in effectively managing people.

You may register for one or all three training sessions. There is no requirement to take the earlier sessions to register for the later sessions.

$259.00 Only $84 each (when logged in) thanks to the support of our funders

OR $777.00 Only $240 (when logged in) for all three sessions

This event is being held IN-PERSON at our training room in Tampa, FL.

Moving from Doer to Leader | February 21, 2023

Registration closes at 11:55 p.m. Eastern on February 19, 2023.

In this session, you will learn the biggest mistake new managers make and how to avoid it. You will walk away with practical tools for creating core competencies and making the most of team member time that you can implement right away:

  • Your role is changing: Understand how to make the shift and set a vision for the leader you want to be.
  • Moving from doer to delegator: Learn how to delegate effectively across each team member’s skill level.
  • Great expectations: Set clear expectations for your team, so they know what success looks like, and learn about your team’s expectations of you (yes, they have them).
  • Time management: Your team will appreciate you respecting their time through effective meeting management, evaluating workloads for hidden time-wasters, and updating procedures that streamline how work gets done.

Productivity Hacks & Team Recognition Strategies | March 21, 2023

Registration closes at 11:55 p.m. Eastern on March 19, 2023.

In this session, you will explore:

  • New hire onboarding: Why onboarding is so important and how to build an effective program for new employees that shortens their ramp-up time.
  • Balancing work across the team: Leverage each team member’s strengths while reducing resentment from uneven workloads.
  • Customized employee recognition: Not all employees appreciate the same type of recognition. Learn how to tailor your recognition to what each employee values most.
  • Productivity habits to avoid: Walk away with new tools to address employee habits that negatively impact effectiveness (e.g., procrastination, perfectionism, shiny object syndrome).

At the end of this session, you will leave equipped with:

  • A new hire onboarding plan
  • A tool to uncover the hidden strengths of each team member
  • Five types of recognition to diversify the way you reward excellent work
  • Productivity tools to bring out the best in your team

Managing Teams & Succession Planning | April 18, 2023

Registration closes at 11:55 p.m. Eastern on April 16, 2023.

In this session, you will explore the following:

  • Beware the culture of “nice”: Many leaders want to take a positive approach to managing their team members, but some lean so heavily on a “culture of nice” that it creates unintended consequences that can negatively impact team morale. We’ll explore how to set the right balance to give team members the clear direction they crave.
  • Five levels of listening: Not all listening is created equal, and not all situations require the same level of listening. Learn to listen for what employees aren’t saying and when to hold off on going into problem-solving mode.
  • Beyond an open-door policy: As a manager, you will never hear everything going on with your team. We’ll explore how to build approachability so that your team members feel safe when they need to bring you bad news.
  • Offboarding: It doesn’t have to be a mad scramble when team members leave. Build a plan for these inevitable transitions. Also, learn how to use a departure to reinvigorate the team by reconfiguring responsibilities that leverage current strengths and giving team members new ways to grow.

Meet Your Trainer

Missy McNabb is the Founder and Chief Executive Officer of Sandpiper Solutions, LLC, a professional services firm that specializes in executive coaching, leadership and organizational development, facilitation, and learning & development consulting.

Missy is a seasoned HR executive, consultant and coach. Over the course of her 35+ year career, she has always had a passion to help people achieve their potential, as well as delivering value to achieve business results. Missy is well-known for her ability to quickly build trust at all levels; her commitment to building positive relationships has resulted in enduring relationships with her clients. Colleagues and clients alike enjoy working with Missy, as she consistently brings warmth, sincerity and positive energy to work and life.

Missy has extensive experience in executive coaching, from designing and implementing internal coaching programs, to serving as an internal and external executive coach. With over 900 hours of coaching, Missy is comfortable conducting leadership and executive coaching, as well as career coaching, either one-on-one, or in a group setting.

CFRE Continuing Education Points
Full participation in each of the two training sessions is applicable for 4.0 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification. (Full participation in all three sessions is applicable for 12.0 points)

Health Protocols for In-Person Classes

The health and safety of all visitors, students, trainers and staff is our top priority.

  • NLC uses targeted cleaning protocols in our Training Room and office space.
  • Any person who is feeling unwell or suspects they have been exposed to contagious illness is asked to refrain from attending in-person training events.
    • COVID-19: If you are not feeling well on the day of your training or are aware of exposure (within the previous 10 days) to someone who has tested positive for COVID-19, we ask that you cancel or reschedule your visit with us, whether or not you appear to be experiencing symptoms of illness.
    • If you need to cancel for this reason, please notify us, and we will be happy to provide program credit equivalent to the registration fees already paid.

Registration & Cancellation Policies

Visit the Registration & Payment Policies page for answers to many questions regarding payment, attendance, substitutions, cancellation and refunds.

NLC/Children’s Board of Hillsborough County (CBHC) No-Show Policy
If you use a CBHC code to register for an NLC event, you will be responsible for paying the registration and processing fees if you do not show up for the class. Please read the full no-show policy here.

Visit our FAQ page for answers to other questions you may have.

If you need special accommodations and/or plan to bring a service animal in order to participate in any of our classes or events, please contact us at 813-287-8779 or

There may be photographing of the training for use in our marketing materials. If you do not wish to be captured on film, please alert staff at registration. 

Tickets Price Qty
Full Nonprofit Mgmt Series Registrationshow details + $240.00 (USD)  
Moving From Doer Registrationshow details + $84.00 (USD)  
Productivity Hacks Registrationshow details + $84.00 (USD)  
Managing Teams Registrationshow details + $84.00 (USD)  


Venue Phone: 813-287-8779 or

Venue Website:

1408 N Westshore Boulevard, Suite 140, Tampa, Florida, 33607, United States


Towers at Westshore is at the corner of W Laurel Street and N Westshore Boulevard.