The word ‘innovation’ is used daily, but what does it really mean for nonprofits, and how do you stay ahead of what’s next?
In this free on-demand video, Jocelyn Howard from CivicReach will show you how to bring new technology into your organization. You’ll learn how to evaluate your current processes and programs, spot sticking points ripe for improvement, and match them with the right solution. You’ll also learn how to cut through the noise around AI, including key questions to ask any tech partner about data security and beyond.
Here are four things you can expect to know after watching this free video:
- Demystify innovation. Understand how concepts like pilot projects, AI, and innovation can actually be actionable.
- Show don’t just tell. Learn how to use stories to demonstrate what innovation can look like in practice.
- Reframe the mental model. Innovation = service delivery, not IT.
- Leave with a solution. Every viewer will be able to name one sticking point and one possible pilot they could address at their organization.
About Your Presenter
Jocelyn Howard is CivicReach’s chief strategy officer. She has more than a decade of experience helping public and private organizations collaborate and tell better stories about their impact.
Jocelyn has a master’s in public administration from NYU’s Wagner School of Public Service and a bachelor’s degree in anthropology and Spanish from Columbia University. Her writing has appeared in Governing magazine, the Journal of Community Health, City Limits, and the Tampa Bay Times. She’s a proud native of St. Petersburg.


